Education is when you read the fine print. Experience is what you get if you don’t. – Pete Seeger


This website “” (the “Site”) is owned and operated by Julie Alexander & Co ABN 1648864768, (“the Company,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms and Conditions, our Privacy Policy, Disclaimer and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from the Company. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this Site. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.


acceptance of terms of service

By accessing or using the Site, you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”), whether or not you have registered on the site.


modifications to these terms of service

We may modify these Terms of Service from time to time in its sole discretion. Your continued use of will signify your acceptance of any changes.



The Site and the Company may, at our discretion, add or delete features and services.


content by members

You alone are responsible for any content you post on the Site including but not limited to feedback and comments. You agree not to use to post or distribute material (including but not limited to text, graphics, video, programs or audio) that is unlawful, harassing, libellous, abusive, threatening, harmful, bigoted, racially offensive, obscene or otherwise objectionable, or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation. You also agree not to post material that contains advertising or any form of commercial solicitation, and not to impersonate any other person or entity, including impersonating an employee or consultant of or any of its partner sites.


copyrighted material

All material on the Site, including, without limitation, text, software, photos, video, graphics, music and sound, is protected by international copyright laws, both as individual works and as a collection. The downloading or use of copyrighted material provided by the Site or the Company or a third-party content provider is allowed by members for personal use. You may not copy, reproduce, retransmit, distribute, publish, commercially exploit, or otherwise transfer any such copyrighted material in any format, electronic or otherwise.

If you believe that your copyrighted work has been infringed and you want us to take down or disable the infringement, please let us know by emailing



You agree to indemnify the Site and the Company and employees against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, the violation of these Terms of Service by you, or the infringement by you, or any other user of your account, of any intellectual property or other right of any person or entity.


entire agreement

This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between the parties with respect to such subject matter.




The Julie Alexander website and products are educational and informational resources for those interested in improving their quality of life. The information contained in or made available through our sites (including but not limited to information contained on videos, message boards, comments, on coaching calls, in emails, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention.

We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

By continuing to the Site, and participating in any of our programs or products, you acknowledge that we cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Ultimately, everyone is unique and it is your responsibility to do what you believe is right for you.

Therefore, following any information or recommendations provided on our website or in our products are at your own risk. If you have a serious mental health concern, you should hire a doctor or other professional that could assist your personal requirements.





Julie Alexander & Co understands that your privacy is very important to you. Providing your personal information is an act of trust that we take very seriously. Julie Alexander & Co will not sell, trade, give or rent any information obtained from you to a third party.

This is the privacy policy for Your use of the Site indicates you have read and understood this privacy policy and indicates your agreement to abide by the Terms of Use in effect.



Julie Alexander & Co collects the personal data that you volunteer when registering on our website, or through comment forms, or by email. This information will only be collected by lawful and fair means. Only information marked, as ‘required’ during registration is needed to use services on the Site. This information is used for identification purposes and to contact you if necessary.


use and disclosure

Julie Alexander & Co will not rent, sell or exchange information about you to third parties, except where we are legally obliged to disclose such information.

Julie Alexander & Co will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information you have consented to the use of this information in future.


legal disclaimer

Though we make every effort to preserve user privacy, Julie Alexander & Co may need to disclose personal information if required by law.

Information collected from those asking a question to one of our experts, remains confidential and is not shared with any third party. However if we receive contact that implies harm to one’s self or others, in extreme cases we may need to escalate the contact to a relevant health care provider or professional authority. In such cases we would notify you in the first instance.



The purpose of our Fair Go Policy is to:

  • ensure that all our clients can access our services; and
  • do not use our services in a manner that we consider ‘unreasonable’ or ‘unacceptable’.

The Fair Go Policy applies to all our ‘unlimited’ coaching and mentoring services (the “Service”).



If you are a private or corporate client or an employee of a corporate client you may not use the Service in a manner which is ‘unreasonable’ or ‘unacceptable’.


unreasonable use

We consider your use of the Service unreasonable if you use it in a manner which is other than it was intended for.  Here are some examples of uses which we consider ‘unreasonable’. This is not intended to be an exhaustive list:

  • if you are requesting back to back sessions
  • if you are requesting or more than 2 coaching sessions per week (regardless if they are full, accountability or power coaching sessions or a combination thereof)
  • requesting more than one EDISC, Meta Dynamics™ or Emotional Intelligence profile and results coaching session per six month program


unacceptable use

You may not use our Service in any manner which improperly interferes with another person’s use of our services. Here are some examples of uses which we consider ‘unacceptable’. This is not intended to be an exhaustive list:

  • if you turn up late for your sessions
  • if you do not provide adequate notice of cancellation of a session

Any breach of these rules will constitute a breach of the Fair Go Policy.


breach of the Fair Go Policy

If you breach any part of this Fair Go Policy we will, generally speaking, contact you and, if appropriate, ask you to modify your use of the Service. If you do not modify your use of the Service we may place a limit on the remaining number of sessions and the duration of each session without notice to you.